NovixOne
Coming Soon
One plan replaces your WhatsApp CRM + orders + bookings + marketing

Your business,run by AI 24/7

Customers order, book and pay on WhatsApp — AI handles the rest. From US$29/mo.

Coming SoonSee industries
Free tier foreverGuided setupNo lock-in

👇 Pick your industry

9:41WhatsApp
✦
Radiance Aesthetic
Online · AI 24/7 auto-reply
Can I book HydraFacial this Saturday afternoon? Also how many sessions left on my package? 🌸
Your Hydra Package has 4 sessions left, valid until 8/15 ✅ Causeway Bay has 14:00 / 16:30 open on Saturday (Treatment Room 2 + Dr. Chen). Which works?
14:00 please ✨
Held for you ✅ Heads up — you mentioned a Vit C sensitivity last visit, so I've picked the Vit-C-free formulation 💁‍♀️
👍 Add the sunscreen I usually buy too
Daily Defense SPF50 (the one you bought in June) — HK$580 ✨ Pay here: stripe.link/pay-x9k 💳
Paid ✅
Got it ✅ I'll remind you the day before; after the treatment I'll check whether you want to rebook 🌸

AI employees vs human staff — 24× cheaper

What a typical HK shop actually spends per month to serve customers:

What you pay today

👥

1 receptionist / customer service

US$2,300+/mo

11am–7pm: WhatsApp + bookings + order follow-up

💻

4 monthly subscriptions

US$174/mo

WhatsApp CRM + e-commerce + bookings + marketing — none of them talk to each other

Total

US$2,474+/mo

✦

NovixOne Pro

US$99/mo

  • Takes WhatsApp orders + bookings + payment
  • Auto-remembers every customer + flags for follow-up
  • Tell AI Copilot what you need — runs reports, builds segments, edits orders

+ The full business OS: orders, bookings, packages, broadcasts, multi-location — all in one place

Save US$2,375/mo

-96%
  • * HK service-industry frontline median salary per Census & Statistics Department 2025; excludes MPF / leave coverage / training
  • * Subscription pricing from each vendor's public 2026-04 pricing page
  • * AI handles the repetitive work — your team is freed up for VIP service, new branches, and higher-value customers
See full pricing

Your AI Employee

AI that does the work, not a chatbot

Copilot is your AI employee — tell it what you need: pull reports, build customer segments, change orders, draft customer replies. It handles it. Plus AI automates 24/7 customer replies and customer profile building. Included in every plan.

AI Employee

Copilot — you say it, it does it

Talk to Copilot — tell it what you want done, it does it. Pull reports, build customer segments, change order status, set up follow-ups, draft replies, change settings. No menus to learn. You set what each team member can ask Copilot to do — marketers never see finance things.

You

Find this month's VIP birthdays and set up a follow-up for each.

Copilot

Found 14 VIPs (spent > HK$10,000 + April birthdays). Built segment "April VIP Birthdays" + created 14 follow-ups for front desk, due Friday. Want me to draft a birthday message too?

AI Auto-Reply

An AI that actually helps you do business

AI Auto-Reply

Central branch has 1 four-top open at 8pm — held it for you ✅ 2 beef rice bowls = HK$140, payment link: …

AI CRM

A CRM that grows itself

AI suggested next step

Jenny hasn't been back in 35 days (her usual gap is 28). Suggested: send a check-in message with Anna's open Saturday slots. She's already in the auto-segment 'at-risk VIP'.

See AI features in detail

A complete business system

Beyond AI, a real business OS

Orders, bookings, packages, broadcasts, multi-location — one system, shared customer data.

🛒Orders + Stripe📅Bookings + multi-location🎫Packages + waitlist📣Segments + broadcasts✅Follow-ups + deals📊AI CRM + analytics
app.novixone.ai
Star Beauty · Central Flagship
Today's overview
Bookings today
24
+12%
Revenue today
HK$8,420
+18%
New customers
6
+2
Recent activity
  • Just nowAI flagged 14 at-risk VIPs and queued follow-ups for the team
  • 5 min agoOrder #ORD-482 · HK$430 · paid
  • 12 min agoJenny booked Hydra Facial next Saturday
Today's bookings
View all →
  • 14:00
    Hydra Facial · Anna
    VIP
  • 15:30
    Gel Manicure · Kelly
    New
  • 17:00
    Hair Cut · Anna
    Member
  • 19:00
    Spa Massage · Sara
    VIP
See all features

Industries

Which industry fits?

Beauty, restaurants, retail built in day 1; clinics, tutoring, fitness fit via setup.

✨Beauty / Salon🍽️Restaurant / Cafe🛍️Retail / IG shop🏥Clinic / Aesthetic📚Tutoring / Education🧘Yoga / Fitness
See industry details

Pricing

Priced by Monthly Active Customers — AI credits included in every plan

Tiers scale with active customers (MAC) — bigger shop, bigger plan. No contract, switch any time.

Free

Try everything, no credit card

Free
Active customers / mo (MAC)
100
AI credits / mo
50K
Branches
1
Team seats
2
Coming Soon

Starter

Single shop, just starting

US$29/mo
Active customers / mo (MAC)
1,000
AI credits / mo
250K
Branches
1
Team seats
5
Coming Soon
Most Popular

Pro

Growing / multi-store

US$99/mo
Active customers / mo (MAC)
8,000
AI credits / mo
1M
Branches
3
Team seats
15
Coming Soon

Business

Scaling chains

US$299/mo
Active customers / mo (MAC)
40,000
AI credits / mo
4M
Branches
10
Team seats
50
Coming Soon

One balance for every AI feature — AI customer service, Copilot, knowledge import and insights all draw from it, based on the work the AI actually does.

Need more AI? Add a credit pack — one-off, never expires.

See full pricing

Enterprise

10+ branches, or a group of brands?

Chain brands, F&B groups, operators running several merchants — contract MAC and AI credits, unlimited branches and seats, custom roles, DPA and a dedicated account manager.

See enterprise

FAQ

Frequently Asked Questions

Do I need a Meta WhatsApp Business account?+
Yes. We guide you through Meta business verification and the WhatsApp Business connection — the technical connection can be done the same day; Meta's business verification usually takes 1–7 working days before you can go live. Meta charges for the template messages your business sends — that fee goes straight to Meta, and we don't mark it up. Some platforms do add a markup on top of Meta's messaging fees, so merchants pay more than Meta's list price for the same message; we don't.
Do I have to buy the AI employee and AI features separately?+
No. Every plan, Free included, comes with Copilot (AI employee), AI Auto-Reply and AI CRM plus a monthly AI credit allowance shared by every AI feature. Need more? Add a credit pack — it never expires.
Will the AI give wrong answers?+
You control the AI's persona, what it must never say (red lines), what skills it has, and your industry setup. When unsure it instantly hands off to a human, with full conversation context. If you run a salon, restaurant, or retail shop, the AI already knows how your industry works on day 1 — no months of training needed.
Is there a free trial?+
Yes. Free tier is permanently free — 100 active customers / month, 50K AI credits / month, 1 branch, 2 seats, no credit card. Upgrade or downgrade any time, no lock-in.
How is "Monthly Active Customers (MAC)" counted?+
A customer counts once per month if they messaged you, received a reply or broadcast from you, or you created an order or appointment for them. Inactive contacts who didn't engage that month don't count. All your contact history stays in the database — we don't charge you to keep your customer list.

Guided setup, connected the same day

The Free plan is free forever. We guide you through the WhatsApp Business connection and Meta business verification (usually 1–7 working days).

Coming SoonSee full pricing